Xtra Dog Returns & Exchanges

We want you to be happy with your purchases and to get the right items first time. Sometimes though, something isn’t quite right. So we make returns and exchanges easy for you. Whether you want an exchange, a refund or something’s gone wrong, just complete the relevant form by clicking below.

Terms & Conditions

There are some important terms & conditons that cover our returns and exchange policy as well as how we deal with product warranties. You will have read these when you placed your original order and a copy can be seen by clicking the button below.